Free Updates
Let us tell you when new posts are added!
Email:
Click to subscribe via RSS
Navigation
Antique Trader
Categories
April, 2008 (27)
March, 2008 (62)
February, 2008 (63)
January, 2008 (18)
antique
Antique Blog
Antique Glass
Antique News
Antique news odd
Antique scams
Antique Show
Antiques
Antiques Auction
Antiques Blog
Antiques Blogs
Antiques News
Antiques publications
Antiques Show
Antiques Spoof
Antiques, Atlantique City, Antiques Show, Antique Trader, Collectibles
Antiques, blog, question of the week
Architecture
Auction
Buddhist Art
eBay
Ephemera
Fenton Glass
fine art
Historic Preservation
Modern
Modern Architecture
Modernism
Outsider Art
pop art
stolen antiques
Toys
Vintage Fashion
Search
Archives
<
January 2009
>
Sun
Mon
Tue
Wed
Thu
Fri
Sat
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
7
More Links
Art Pottery Blog
Daryle Lambert's Blog
ephemera
Here Be Old Things
Rare Victorian Furniture Blog
Ruby Lane Blog
Friday, January 25, 2008
Whitman's retiring means changes for eBay's Antique Auctions
Posted by Antique Trader Staff
To be fair, it means change for the entire business, but I needed a way to get you reading.
As was widely reported earlier this week, Meg Whitman is stepping down as CEO of eBay. While there she oversaw phenomenal growth in the business, making the company a household name and turning on countless thousands of people to the business of auctions - even if they weren't strictly antiques auctions. The impact of eBay on the antiques business, as noted earlier this week, has been huge.
The last few years, however, eBay has seen a precipitous decline in its listings, its sellers and its overall business, so Wall Street was expecting Whitman's resignation for a while, and -
as reported here in a good article from Fortune Magazine
- her successor John Donahoe will most likely be making some significant changes to the online auction giant to make it more competitive with other sites like Amazong and Google, where a lot of sellers are going to market their goods.
Some have blamed eBays diminished status on the yearly hike in seller's fees, while others in the media have speculated that eBay has lost market share because it didn't focus on buyer's needs. In the print version of Antique Trader our
Web writer Gabe Constantine has written about this before
. And it does indeed seem that eBay is already trying to make itself more customer friendly in light of its problems.
Here's what the real change is going to be, and its ramifications on antiques will be interesting to watch, considering how good it's been in the past for many dealers and buyers. Basically, eBay, under Donahoe, will emphasize its auctions less and put more into its Marketplace where you can "Buy it Now," and not have to wait.
For many, I imagine, this will be great, because you will simply click and buy and await the arrival of your booty in the mail. It does, however, fundamentally change the nature of what antiquers on the eBay have come to expect. NOt to mention the many people and services that make a good bit of do-re-mi from sniping software - the programs that allow you to get a last second bid in as time expires.
I can hardly blame eBay for wanting to change and be competitive with the other online retailing giants. This is America and anything is fair game. Also, antiques and its varying subsets have evolved in the past decade themselves, with sites like Ruby Lane and others, to conduct eBay type auction and Marketplace business in a quality-controlled atmosphere run by people with actual expertise in the area. We've all heard stories, and experienced it ourselves, where what you got was not what was represented in the sale - a fake, fraud or something of severaly diminished quality - or the price was artificially inflated by scamming dealers looking to fleece excited buyers caught up in the heat of the moment. With the ability to control our own sites and quality, the need for eBay among hardcore antiquers is certainly less. It should be interesting to see ow eBay weathers the transition.
Personally, I wonder if it isn't too late for eBay to make up that ground. The company enjoyed so much success and such heightened status in the last decade, that it seemed that it thought that - because it was the industry leader - that it didn't necessarily need to change and that the busines would follow it instead of the reverse. It's a classic mistake, one that's been made countless times over the centuries.
What does everyone else think?
Antiques
|
eBay
1/25/2008 10:39:01 AM (Eastern Standard Time, UTC-05:00)
Comments [2]
1/25/2008 3:59:32 PM (Eastern Standard Time, UTC-05:00)
I think that if Ebay focuses more on Buy-It-Now (BIN) it will sink itself further into the quicksand. Doing some crude research on an Ebay historic data tool available on the web proved my suspicion that sell-through % on BIN is always lower (usually far lower) than with traditional auctions. As a buyer, I'm used to seeing optimistic BIN prices from sellers hoping to hit a home run. As a result, I have become desensitized to these listings and oftentimes ignore them.
I don't need instant gratification as a buyer. I want a good deal on a hidden gem and that is always what has drawn me to the marketplace. The competitive element of the auction format adds some excitement to the transaction as well.
As for attracting the sellers back, Ebay needs to do some deep market research by listening to the sellers who have left and find out what will work before tinkering with changes.
John W
|
infoAT NOSPAMrarevictorian dot com
2/15/2008 9:11:50 PM (Eastern Standard Time, UTC-05:00)
It's a sad day for ebay sellers like myself who have been involved with ebay for almost 10 years. Everuone expects and to a degree accepts price increases but 50% (averaging the so called "reduced" listing fees but huge increase in Final Value fee) is a bit too much. Ebay suffers from greed. Anyone ever hear of VOLUME?! Keep the prices low enough where everyone participates at a frenzied pace. But no. Ebay's new CEO Donahoe seeks to make a name for himself. Yes, he may make a name for himself alright, but maybe not quite the one he was looking for.
The price increases were bad enough but just as I was about to recover from that slap on the cheek, I turned my head only to get slapped again - even harder. To add insult to injury ebay is now telling me as a seller that I cannot leave a neutral or negative feedback to a deadbeat or slow paying buyer. BUT, that deadbeat or slow paying buyer can now have fun with me by threatening to leave me a neutral or negative. Can you hear it? Nah nah nah nah nah :P
Mr. Donahoe - you remind me of a boss I once had. He was born with a silver spoon in his mouth, never got his hands dirty growing up, went to the best schools and after graduation was given a high executive position. He pretended to know everything about business and ran it that way....all the way into the ground.
John L.
|
timbos83AT NOSPAMyahoo dot com
Name
E-mail
Home page
Remember Me
Comment (HTML not allowed)
Enter the code shown (prevents robots):